Privacy Policy

Information We Collect

When you call, text, or submit a form on this site, we may collect:

• Your name, phone number, email address, and ZIP code
• Details about the junk removal job you're requesting a quote for
• Records of calls and texts, for quality and scheduling purposes

We do not collect payment information through this website. Payment is handled directly, in person or by phone, at the time of service.

How We Use Your Information

We use the information you provide to:

• Contact you to confirm pricing and schedule your pickup
• Respond to questions submitted through our contact form
• Send appointment reminders and service updates, only if you've opted in
• Improve our service and service area coverage

SMS & Text Messaging

If you text us or check the box to receive SMS updates, we use your mobile number to send messages related to your quote, scheduling, and service reminders. Message and data rates may apply, and message frequency varies based on your activity with us.

We do not sell, rent, or share your mobile phone number or SMS opt-in status with third parties or affiliates for marketing purposes.

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance, or call us directly at (662) 912-0777.

Email

If you provide your email address, we may use it to follow up on a quote request or send service-related updates. We do not sell or share your email address with third parties for their own marketing use.

Cookies & Site Analytics

This website does not use advertising trackers or sell visitor data. We may use basic, privacy-respecting analytics to understand which pages are useful to visitors. We load web fonts from Google Fonts, which may involve a standard connection to Google's servers.

Data Retention

We retain contact information for as long as needed to provide service, respond to your inquiry, and meet standard business record-keeping needs. You can request that we delete your information by contacting us using the details below.

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you, or opt out of SMS or email communication at any time, by contacting us at (662) 912-0777 or hello@truenorthjunkhauling.com.

Changes to This Policy

We may update this policy from time to time as our services or applicable requirements change. The date at the top of this page reflects the most recent update.

Contact Us

Questions about this policy or your information? Call or text (662) 912-0777, or reach us through the contact page.